The answers to your most commonly-asked questions are here.
If you need additional information, please call our donations specialists at 1(877) 411-3662.
Does my car have to be running?
Not always. It does have to have an engine and be tow-able. It varies from state to state and depends upon the year, make, and model of the vehicle. Sometimes, if the cost to transport a vehicle will cost more than what it will bring at auction, it may be declined. Call our toll free line to find out if your vehicle qualifies.
Does my car have to be registered?
No, but you must be the legal titleholder.
What if I lost the title?
You must obtain the title prior to donating it. Contact your local DMV to obtain a duplicate title. In California, we can provide you with a duplicate title form. * In some states we are able to provide a duplicate title at the expense of the nonprofit or charity you are donating to. It is always best to get your title paper sorted out prior to donating, optimizing the donation for your charity.
Where do I sign my title?
Our driver will instruct you of the proper place to sign your title. You may have to sign a power of attorney authorizing us to transfer it. Our driver will let you know what is required or call our toll free number (car phone line) to speak our representative. Our tow truck drivers are not title specialist, please consult your local DMV office to obtain information on how to sign your title correctly.
What kind of paperwork will I receive?
You will receive a tow receipt when the vehicle is picked up. Within 4-6 weeks after your vehicle is picked up, you will receive an acknowledgement (if there are title and paper work issues with the vehicle this may take more than 4-6 weeks.). If your vehicle sells for OVER $500, you will receive IRS Form 1098 C (Copy B, Social Security Number will be required to obtain this form.).
How much can I write off for my donation?
If the value of the vehicle is over $500, the taxpayer is limited to deduct the amount for which the vehicle sold. In such a case you will receive a Form 1098 C (Copy B, Social Security Number will be required to obtain this form.) after 30 days of sale date. If the vehicle sells for under $500 you will not receive IRS forms as you are not required to file them. Please consult your tax adviser to determine your benefit or for additional information, (visit the IRS website) at http://www.irs.gov/pub/irs-drop/n-05-44.pdf.
What will happen to my vehicle?
Your vehicle will be picked up by one of our courteous drivers and sold at auction. Cars are usually sold within 30 days of pick up. Some vehicles may take longer.
Is there a tow fee?
No. If you are out of our towing range, we can offer you the option to drop the vehicle off at our auction company at your convenience.
Are all cars sold at auction?
No. Occasionally cars that are donated do not sell at auction. In those cases, the vehicles are sold for scrap metal.
Will I be notified when it sells?
Yes. If the vehicle sells for over $500, you will receive IRS Form 1098 C (Copy B, Social Security Number will be required to obtain this form.). If not, you will simply receive an acknowledgement as required by the IRS.
How soon can my vehicle be picked up?
Vehicles are picked up at a time that is convenient for you. Our representative will take all pertinent information regarding your donation and forward it to our tow company. They will call you within 24 hours to set up an appointment. If you have not been called within 24 hours, please call 877-411-3662.
What vehicles do you accept?
We take cars, boats on a trailer, motor homes, trucks, operational motorcycles, farm equipment, and recreational vehicles such as snowmobiles, jet skis, etc. Call our representative to find out if your vehicle qualifies. * Please note that boats, trailers and large/odd donations are taken on a case by case basis. Please call for more information 1-877-411-3662.
There are several great reasons, like:
1. You don’t want to worry about selling your vehicle.
2. It is too expensive to repair your vehicle.
3. You don’t trust your car to be safe on the road.
4. You need a tax write-off.